FAQs

FAQs

1. Where do you ship from?

We ship from our international warehouse partners. Most orders are processed within 1–3 business days and delivered within 7–14 business days, depending on your location.

2. How long does shipping take?

  • USA/UK: 3–12 business days

  • Asia & Other Regions: 10–15 business days
    Shipping times vary based on the destination and product availability.

3. Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $40.

4. How can I track my order?

Once your order is shipped, you’ll receive an email with your tracking number and a link to track your package.

5. Can I cancel or change my order?

You can request a cancellation or changes within 12 hours of placing your order. After that, your order may already be processed or shipped.

6. What is your return policy?

Please refer to our Return & Refund Policy page. We accept returns for eligible items within 7 days of delivery.

7. What if my product is damaged or incorrect?

Contact us within 48 hours of receiving the item. Share photos and order details, and we’ll offer a replacement or full refund.

8. Do you offer customer support?

Absolutely! Our support team is available 7 days a week.
📧 Email us at: buzznestcompany@gmail.com
📞 Phone: 09178562806

9. Are your beauty and wellness products safe to use?

Yes, all our products are made with quality materials and tested for safety. Always read product instructions and consult your doctor if you have specific health concerns.